Business telecommunication services are essential to any business- start up or established for years. However, business phones are often ignored by owners and decision-makers because they don’t make up the core activities of their business. The purpose of this article is to help business owners and decision-makers make effective decisions to ensure that business mobile, office phone and internet services are delivered cost-effectively and also proactively benefit business activities.1. Understand your plans- Service providers offer many plans which all have different features and options. Make sure you understand the bonuses available with your plans. For example, a large fleet of mobile phones may benefit from free calls between the fleet, or if you call a few numbers a lot, look for a plan that offers free or discounted calls to nominated numbers.2. Consider switching to a VoIP service- Voice over Internet Protocol has been the new buzzword on telecommunications for some time now, and improved technology means that there can be huge savings for your business. VoIP basically means that your business telecommunication services are provided over your internet service, instead of having a separate internet connection and landline connection.3. Upgrade your technology to increase return on investment- Research in Motion, the company that brought us blackberry, have commissioned studies which show how investing in the blackberry service has increased the productivity of businesses. You do not necessarily have to buy a blackberry but you should consider whether a PDA phone and its features could be beneficial to your business. Upgrading the technology you use could increase your profits!4. Shop around. You may think that it would be too much of a hassle to change carriers or providers, but shopping around the different carriers means you could save up to 30% on the cost of your business telecommunication services. Even if you don’t change your business telecommunication provider, telling them you are considering taking your business telecommunication services to another provider should encourage them to drastically lower the rates they charge you. Business telecommunication services are vital to any business and too often ignored. The purpose of this article is to provide you with some quick information to improve the quality of your business telecommunication services and improve the profitability of your business.